Frequently Asked Questions

All of our products are cruelty-free.

We do not offer returns or exchanges. All sales are final. If you have an issue with your order, please email us at homeandgardencandlecompany@gmail.com, and we will try to resolve the issue.

See more information on our returns page.

Yes, we have Cosmetic Product Safety Reports (CPSR) for all of our products and follow all UK guidelines.

Yes, all orders will receive a tracking number, and this will be emailed to you once posted. You can also get this by creating an account and viewing your order history on our website.

We pack and ship orders within 2 working days.

If you are in the UK we offer shipping methods with Royal Mail, DPD & Evri, Shipping times vary between 1-5 working days from dispatch, depending on the time of the year.

Yes we do! We wholesale all of our products with low MOQs (Minimum Order Quantities)

 If you’re interested in wholesale, please send an email to homeandgardencandlecompany@gmail.com. We'd love to chat with you and be part of your business!

All information can be found on the individual product pages, including how to use the product, the full ingredients list.

For our soap bars we recommend using them within 6 months as the scents and colours will fade slowly over time.

None of our products have expiry dates and will generally last a few years unopened but we do have to advise that all of our products be used within 12 months of opening as long as they are stored in their recommended conditions.

This is hard to answer as it depends on how often you use the products and how much you use.

Just remember that with most of our products, you don’t need a lot! Start with less and add more if you feel it’s necessary.

No! Not all of our products are 100% vegan. Please check the product description before purchasing